5 Qualities of a Patient Care Technician

5 Traits to help make you a great PCT!

Patient Care Technicians, also called PCTs, provide every day care directly to patients.

PCTs assist patients through changing, bathing, and feeding. They also collect specimens, transport patients, record vital signs, and manage patient records. They may help registered nurses or physicians during patient appointments.

They are essential members of any healthcare team because they help give the direct care that patients need to help them function throughout the day. If you’re interested in becoming a PCT, you’ll need the skills to properly care for patients.

Here are five important traits that Patient Care Technicians should possess:

1. Compassion

PCTs need to show compassion and empathy towards their patients. They need to be aware of their patients’ needs and feelings so they can give them the best care possible. Since PCTs are there to assist patients with daily tasks, it’s important that you help your patients with all their needs. If they need help grabbing their water, hand it to them. Put yourself in their shoes and try to understand and empathize with their pain.

2. Detail-oriented

Patient Care Technicians also have to pay attention to details when caring for patients. Some procedures may cause a health risk if not overseen properly. PCTs need to help make sure that procedures follow guidelines so the patient is safe. PCTs must also pay attention to a patient’s concerns. If you listen to what patients say carefully, you can pick up on any ailments or issues they may have. Make sure you also thoroughly pay attention to instructions from registered nurses (RNs) on how to take care of patients.

3. Teamwork

PCTs work under the supervision of an RN or a physician. They assist healthcare staff by collecting specimens, recording vitals, managing health information, and providing basic patient care. They may help fellow PCTs with tasks if needed. Since there may be many patients you assist during the day, it’s essential that you work as a team to help patients with the most urgent needs. The healthcare facility you work in needs to run smoothly, so PCTs need to make sure they stay professional and kind towards their coworkers and supervisors.

4. Multi-tasking

PCTs are very busy throughout the day. They may need to assist more than one patient at a time. You may need to keep track of more than one task at once, so make sure that you complete the task at-hand immediately. You can prepare for another time-sensitive task immediately after the first one is finished. When asked to retrieve an item or help a patient, be diligent and complete the task right away instead of saving it for later, and then forgetting to do it. Organizational skills and repetitive routines help PCTs multi-task throughout the day.  To stay alert and aware of your patients’ needs at all times you need to multi-task.

5. Patience

PCTs need to be patient with their patients. Some patients may have disabilities, illnesses, or injuries that make it harder for them to move or understand instructions. Be patient with your patients and do your best to help them through any emergencies or issues. You may also need to assist patients who need help with bathing or eating. To complete these tasks and be a successful PCT you must be patient and kind with your patients. The more patient PCTs are with their patients, the more understanding they come across. Patience helps PCTs build strong bonds with their patients and makes other healthcare workers respect each other.

If you enter a Patient Care Technician training program, you can develop the skills to become a professional PCT! You can also develop skills that will help you throughout the rest of your life. Salter Nursing’s 603 hour PCT program features courses in nursing assistance, phlebotomy, and EKG training amongst others. Contact us today for more information on this career training program!

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